Skip to content
Roadmappy
Team chat

Catch customer feedback before it scrolls away in Slack

Choose the Slack channels where feedback gets shared. Roadmappy reads each message and its thread, and keeps the real customer problems.

Connect Slack
Live · included in Intelligence
Slack
Roadmappy
What it reads

What Roadmappy reads from Slack

  • Messages in the channels you choose
  • Thread replies
  • Who posted each message
  • Private channels, once the Roadmappy bot is added
What you get
Only the channels you pickRoadmappy reads nothing outside the channels you select, and you can change the list at any time.
Feedback from sales and CS, keptWhen an account manager posts what a customer said, it lands in the ranked list next to tickets and calls.
Internal chatter filteredTeam back-and-forth and bot posts are dropped, so only real customer problems become signals.
See AI signal engine
Examples

From a Slack record to an insight

Two records as they appear in the tool, and what Roadmappy takes from each. The original stays one click away.
Slack
In Slack

Customer-feedback channel, from an account manager: “Just off a call with a hotel group. Their housekeeping leads want to swap shifts with each other without a manager approving every swap.”

What Roadmappy takes from itMissing capability: shift swaps without manager approval
Slack
In Slack

Support-escalations channel, in a thread: “Workers on Android say the payslip PDF opens blank. Two clinics reported it today.”

What Roadmappy takes from itBug: payslip PDF opens blank on Android
Setup

Set up Slack in minutes

  1. 01Open Settings → Integrations and choose Slack.
  2. 02Click Connect to Slack and approve the Roadmappy bot.
  3. 03Add the bot to any private channel you want included.
  4. 04Pick your channels and save. Their last 12 months load in the background.
PlanIntelligenceSlack is included in Intelligence. Pricing is flat per workspace, with unlimited users and no per-seat fees.Compare plans
Security
  • Built in Switzerland, hosted in the EU
  • Your data is processed in line with GDPR
  • Pause or remove the connection in Settings at any time
FAQ

Questions, answered.

Does Roadmappy read every channel?

No. It reads only the channels you select. Private channels also need the Roadmappy bot added first.

How far back does it read?

When you add a channel, Roadmappy reads its last 12 months. After that, new messages are read every day.

Does the bot post in our channels?

No. Roadmappy reads the channels you choose. It doesn’t post in them.

Can I change the channels later?

Yes. Open the Slack integration, change your selection and save. New channels are read from 12 months back, and removed ones stop syncing.

More integrations

Works well alongside

Let your customers drive the roadmap.

Connect a tool or two and your first prioritised feedback is ready the same day. Free to start, unlimited users on every plan.
Try Roadmappy free
Free to start · Unlimited users on every plan · No credit card