Roadmappy vs Featurebase
Featurebase prices and features checked on October 20, 2026.
The quick verdict
Roadmappy
- Best for
- Teams keeping Intercom that want deeper feedback analysis and calls in one ranked list
- Pricing
- Free Starter; Intelligence $300 a month, Intelligence+ $750 a month, flat per workspace with unlimited users (15% off yearly)
- AI
- Six-stage signal engine on every paid plan: filters noise, extracts problems, verifies quotes, groups in any language, ranks
- Calls
- Own notetaker joins Zoom, Google Meet and Microsoft Teams calls; recordings can be uploaded too
- Roadmaps
- Now / Next / Later plans with board, timeline, list and calendar views, on every plan
- Hosting
- Hosted in the EU, built in Switzerland, GDPR
Featurebase
- Best for
- Startups and mid-market SaaS that want one tool for support inbox, help centre, feedback portal and changelog
- Pricing
- Per full seat: Free (1 seat, no AI); Growth from $29 per seat/month (annual), $37 monthly
- AI
- Feedback Autopilot (new in September 2026) splits, links and merges requests; Ask AI with cited reports from Growth
- Calls
- No own bot; imports Gong, Fireflies, Fathom, tl;dv, Grain and Granola
- Roadmaps
- Status, Quarterly and Monthly views; public or internal
- Hosting
- EEA (Netherlands, Germany, Ireland). SOC 2 Type II
Feature by feature
| Feature | Roadmappy | Featurebase |
|---|---|---|
| Pricing | ||
| What you pay for | A flat price per workspace, never per seat | Per full seat |
| Starting price | Free Starter; Intelligence $300 a month, Intelligence+ $750 a month (15% off yearly) | From $29 per seat/month (annual), $37 monthly |
| Prices on the website | Yes | Yes |
| Free plan | Starter: plans, roadmaps and events, no AI | 1 seat, no AI |
| Unlimited users | Yes | Paid per seat; unlimited end-users |
| Sources | ||
| CRM and help desk | HubSpot, Salesforce, Intercom and Zendesk on Intelligence+ | Intercom, Zendesk, HubSpot; Salesforce on Professional |
| Own meeting notetaker | Own notetaker for Zoom, Google Meet and Microsoft Teams | No own bot; imports Gong, Fireflies, Fathom, tl;dv, Grain, Granola |
| App Store and Google Play reviews | App Store and Google Play | Not listed |
| Voting portal | No | Portal with voting, widget and changelog |
| AI analysis | ||
| Automatic feedback extraction | Yes | Autopilot, new in September 2026; not on Free |
| Exact quotes linked to the source | A quote is kept only if it appears word for word in the source, with a link back | Not listed |
| Feedback in any language | Grouped across languages; originals kept, translations shown | Portal in 40+ languages; cross-language AI not stated |
| Chat with cited sources | Yes | Ask AI with cited reports, from Growth |
| Scheduled reports | Yes | Not listed |
| How AI is paid for | Included: 50,000 or 150,000 AI credits a month | No AI on Free; support AI $0.49 per resolution; Autopilot price not listed |
| Planning | ||
| Roadmaps | Now / Next / Later: board, timeline, list and calendar | Status, Quarterly and Monthly views |
| Evidence on roadmap items | Yes | Requests link their insights |
| Platform | ||
| MCP server | Yes | Read and write on paid plans |
| EU hosting | Hosted in the EU, built in Switzerland | EEA: Netherlands, Germany, Ireland |
| Setup | Self-serve: connect a tool or two, first ranked feedback the same day, no taxonomy | Self-serve with a free plan; boards give the structure |
Featurebase facts come from its own website, pricing page and help centre, read on October 20, 2026. Prices are in USD as the vendor shows them. Plans and prices change, so check before you buy.
Where each one is stronger
- A flat price with unlimited users, instead of paying per seat.
- Its own notetaker for Zoom, Google Meet and Teams; Featurebase has no bot and no Zoom import.
- Aircall, App Store, Google Play and Beamer as sources.
- Dedicated customer intelligence: verified quotes in any language, cited chat and scheduled reports.
- One tool for helpdesk and feedback: inbox, AI support agent, help centre, portal, changelog and surveys.
- Hosted in the EEA with SOC 2 Type II.
- A cheap entry, a voting portal and a Chrome extension.
- Imports from six call recorders and Ask AI with citations.
Which one should you pick?
- You’re keeping Intercom or Zendesk and want the feedback in them analysed.
- Calls and app reviews matter as much as tickets.
- You want everyone in the tool without paying per seat.
- You want to replace your helpdesk and feedback board with one product.
- Customers should vote on ideas and read a changelog.
- You want an AI support agent answering tickets.
Moving over from Featurebase
- 01
Connect your tools
Connect the tools your customers already talk in: your CRM, help desk, Slack, app stores or calls. No exports and no taxonomy to set up first. Featurebase keeps running meanwhile.
- 02
Let it read the history
Roadmappy reads the records in each source, filters the noise and groups the real problems into one ranked list. The first prioritised feedback is usually ready the same day.
- 03
Turn feedback into plans
Turn a feedback item into a Now, Next or Later card in one click. The card keeps the quotes and signals behind it, so the reason stays with the work.
- 04
Compare side by side
Put the top of Roadmappy’s ranked list next to what Featurebase shows you. Keep the one that tells you more about your customers.
Questions, answered.
Is Roadmappy a good Featurebase alternative?
They overlap less than it seems. Featurebase is a helpdesk with feedback boards. Roadmappy is customer intelligence that reads your existing help desk, CRM, calls and reviews. If you want a new helpdesk, Featurebase fits; if you want deeper analysis, Roadmappy does.
How does pricing compare?
Featurebase charges per full seat: Free has 1 seat and no AI; Growth starts at $29 per seat/month (annual) or $37 monthly. Roadmappy is flat per workspace with unlimited users: Starter free, Intelligence $300 a month, Intelligence+ $750 a month.
Do both host data in Europe?
Yes. Featurebase is hosted in the EEA, in the Netherlands, Germany and Ireland. Roadmappy is hosted in the EU and built in Switzerland.
Can Roadmappy record calls?
Yes. Roadmappy’s own notetaker joins Zoom, Google Meet and Teams calls and sends the signals into Feedback. Featurebase imports from recorders such as Gong, Fireflies, Fathom, tl;dv, Grain and Granola.
Other comparisons
Featurebase is a trademark of its owner. Roadmappy isn’t affiliated with or endorsed by Featurebase. If something here is out of date, tell us and we’ll fix it.